If you purchase the album with an unfolded poster, please keep in mind that the poster may not be delivered at the same time as your album because it is being shipped separately. If you receive one item but not the other, please allow for 3-5 business days for all items to arrive. If they still do not arrive, feel free to contact us and we will do what we can to assist you!

*** Outbox case cover is made for protecting the product underneath. Small scratches, flaws, discoloration, cutout etc. on the outer box case cover may occur during packaging delivery and cannot be the reason for return or exchange.